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Identity verification (KYC)

Why Assetera must verify your identity, how the multi-step KYC flow works, and how KYC status gates trading.

Before you can fund a wallet or trade, Assetera has to verify who you are. This is KYC ("Know Your Customer"). As a MiFID-regulated brokerage, we're legally required to establish and check your identity before you can transact. Getting through it once unlocks the rest of the platform.

Why it's required

Regulation obliges a broker to know its customers: confirm your identity, understand your investor profile, and run the screening the rules demand. Until that's done, trading stays locked, and everyone you trade with has been through the same process.

How the flow works

Verification is a multi-step process. Assetera's identity-verification / KYC process handles the document and biometric checks behind the scenes. A typical run:

  1. You start verification from within the Assetera app.
  2. You fill in a short applicant form (your details).
  3. You complete document and identity checks, for example uploading an ID document and, where required, a liveness/selfie check.
  4. You answer any additional questionnaire steps (for example an appropriateness assessment).
  5. The result comes back and your KYC status is updated.

The flow can pause and resume. If a step needs something more from you, you'll be prompted, and you can come back to finish.

KYC status is tracked separately

Your KYC status (verified, pending, rejected, and so on) is tracked independently of your login account. Being signed in is not the same as being verified. You can have a perfectly good account and still be mid-verification.

Assetera's KYC process is the system of record for your verification result. The rest of the platform reads that status; it doesn't re-decide it.

KYC gates trading

This is the key consequence: you cannot trade, make offers, or set up a wallet until your KYC is complete. Each of those actions is compliance-gated. Once you're verified, wallet setup and then trading open up.

Verification may be re-checked periodically; expect to be asked, every few years, to confirm or refresh your details so your account stays in good standing. This reverification cycle is part of the compliance tooling currently being built out.

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